Dragonfly Yoga Studio FAQs & Policies
We want Dragonfly to be a welcoming, peaceful, and comfortable place for everyone. A little preparation—and a few shared courtesies—help us create the best experience for our students, teachers, and staff.
BEFORE YOU ARRIVE
Arriving for Class
Please arrive 10–15 minutes before class begins so you have time to check in, change, settle into your space, and relax before class.
Classes begin on time. If you have not arrived by the start of class, your reserved space may be given to someone who is waiting.
Running Late
We understand that delays happen, but please plan to arrive before class begins. Once class has started, late arrivals may be locked out, and your reserved space may be given to someone who is waiting.
For the safety and comfort of everyone in class, we cannot admit students more than 10 minutes after the scheduled start time.
Checking In
When you arrive, please check in with our front desk staff or your teacher before entering the studio. Even if you reserved your class in advance, we need to know you’ve arrived.
Eating Before Class
Practicing on a very full stomach can be uncomfortable. We recommend allowing approximately 2–3 hours after a larger meal before practicing.
Need something before class? A small, easily digestible snack is usually a better choice than a full meal.
Bring Water
Please bring a water bottle, especially for our Hot Studio classes. You’re going to sweat!
RESERVATIONS, WAITLISTS & CANCELLATIONS
Waitlist
Joining the waitlist means you are signing up for the class. If a space becomes available and you are moved into the class, that space is being held for you whether or not you confirm the notification.
To receive waitlist updates, be sure you have opted in to text and/or email notifications through your account.
A few important things to know:
Waitlist notifications may arrive overnight, including as early as 2:00, 3:00, or 4:00 AM.
You will always be moved into a class at least 2 hours before the class begins.
If you are on the waitlist for a morning class and no longer plan to attend, please remove yourself from the waitlist the night before.
Once you are moved into the class, our regular cancellation policy applies. If you can no longer attend, you must cancel through your account at least 2 hours before class begins.
Cancellations cannot be accepted by phone, email, or social media message.
If you do not move off the waitlist, your class credit will automatically be returned to your account for future use.
No-Shows & Late Cancellations
If you are unable to attend a class you have reserved, please cancel through your account at least 2 hours before the scheduled class start time.
Cancellations cannot be accepted by phone, email, or social media message.
Members: A $10 fee will be charged for late cancellations and no-shows. This policy also applies to students participating in New Student and Welcome Back specials.
Class Pass Holders: A late cancellation or no-show will result in the loss of that class credit.
Members must have a valid credit card on file. Advance class reservation privileges may be suspended if we are unable to process an applicable late cancellation or no-show fee.
Workshops, special events, and private sessions require at least 48 hours’ notice for cancellation.
IN THE STUDIO
Mat Spacing
Designated mat spaces are marked on the floor in both our Main and Hot Studios. Please position your mat within one of the designated spaces so everyone has room to practice comfortably.
Shoes & Personal Belongings
Our yoga rooms are shoe-free spaces. Please leave shoes in the lobby and store coats, bags, and other belongings in a cubby or on a hook.
We encourage you to leave valuables at home or secured in your vehicle. Dragonfly Yoga is not responsible for lost or stolen items.
Phones & Smartwatches
Your practice is an opportunity to disconnect. Phones are not permitted in the yoga rooms during class. Please silence notifications and alerts on smartwatches and other devices before class begins.
Enjoy the Quiet
Our yoga rooms are peaceful spaces for quiet stretching, meditation, contemplation, or simply settling in before class.
We love that Dragonfly is also a community where friendships are made! If you’d like to catch up before class, please enjoy your conversation in the lobby so others can enjoy the quiet of the yoga room.
Conversations & Singing During Class
We understand—you remembered something you need to tell your friend, or your favorite song just came on! Please save conversations and singing for after class so your teacher can teach and your fellow students can enjoy their practice without distraction.
Fragrance & Strong Odors
Yoga involves a lot of deep breathing, and some students are sensitive or allergic to fragrances. Please avoid wearing heavy perfumes, colognes, or strongly scented products to class.
If you smoke or vape, please also be mindful that odors can linger on clothing and may affect those practicing around you.
Please Arrive Clean
We know you’re coming to class to sweat—especially in our Hot Studio! Because we practice in close proximity and do a lot of deep breathing, personal hygiene makes a difference.
Please arrive clean and ready to practice, particularly for heated classes.
Extra Sweaty?
Sweat happens—we expect it! We provide one complimentary sweat towel when needed.
If you know you tend to sweat heavily, please bring an additional towel from home or consider using a full-length yoga mat towel.
Lost & Found — AKA “Yoga Brain”
Leave something behind after class? It happens! Check our Lost & Found or contact the studio if you think you left something behind.
Unclaimed items, including yoga mats, are periodically donated, so please arrange to retrieve your belongings in a timely manner.
DURING YOUR PRACTICE
Talk to Your Teacher
If you have an injury, physical limitation, or other condition that may affect your practice, please speak with your teacher before class begins.
While our teachers cannot diagnose or treat medical conditions, they can help you explore modifications and alternatives that may make your practice more comfortable.
Respect Your Teacher’s Sequencing
Your teacher thoughtfully plans each class and its progression. Please follow the sequence being taught, choose an offered modification, or take Child’s Pose or another resting posture whenever you need a break.
Your practice is always your own, but following the structure of the class helps us maintain a safe and cohesive experience for everyone in the room.
Leaving Early?
Whenever possible, please plan to stay for the entire class, including Savasana, the final resting pose.
If you know you need to leave early, please let your teacher know before class and quietly gather your belongings and exit before Savasana begins. This helps preserve a peaceful ending for everyone else.
Leave It Better Than You Found It
Please return mats, blocks, straps, bolsters, and other studio props neatly to their designated places after class.
We love the simple rule: leave the space a little better than you found it—inside and outside the studio.
HOT YOGA & AGE GUIDELINES
Hot Yoga & Pregnancy
For the health and safety of you and your baby, Dragonfly recommends transitioning away from heated yoga during the early stages of pregnancy.
Students who are more than 12 weeks pregnant may not participate in our heated yoga classes.
Dragonfly also offers Prenatal Yoga classes twice a month, providing a supportive, non-heated practice specifically designed for pregnancy. Our other non-heated and virtual classes may also provide great alternatives as your pregnancy progresses. We encourage you to speak with your healthcare provider about the types of movement and yoga practice that are appropriate for you throughout your pregnancy. Our non-heated and virtual classes may provide great alternatives as your pregnancy progresses.
Practicing with Your Teenager
Students 16 and older may attend our in-person Main Studio classes when accompanied by an adult.
For classes in our Hot Studio, students must be at least 18 years old.
Looking for something you can enjoy with a younger family member? Consider one of our live virtual classes or contact us about scheduling a private family yoga session.
PURCHASES & MEMBERSHIPS
Refunds, Class Packs & Expiration Dates
All sales are final, and we do not provide cash refunds. When a credit is appropriate, it will be issued as Dragonfly account credit.
Class packs and other purchases are non-transferable and must be used within their stated validity period. Expiration dates cannot be extended.
Please review the terms and expiration date of your purchase when selecting the option that works best for you.
Cancelling Your Membership
Membership cancellation requests must be submitted by email to info@dragonflyyogafred.com at least 14 days before your next billing date.
Cancellation requests cannot be accepted by phone, text, or social media message.
Submitting a cancellation request does not override any minimum commitment associated with your membership. Any remaining contractual commitment must be fulfilled before cancellation can take effect.
Thank you for helping us make Dragonfly a welcoming, respectful, and peaceful place to practice. These shared guidelines allow all of us to enjoy the community and experience that make Dragonfly special.
Namaste,
The Dragonfly Team
